NM
Nelly M

1 reviews | Active since Dec 2016

28 May 2018, 15:28

MiWay consultants lie to offer quotes

MiWay called me on the 19th of April 2018 for a car insurance quotation. Miway's promise was that if they don't beat my current insurance premium, they will pay me R400. I received a quote from MiWay and it was way higher than my current insurance premium and access. And to top it up, MiWay didn't even bother to send me the quotation they gave me because I didn't accept their quote. I called MiWay insurance on the 26 April 2018 and they asked me to forward my current insurance schedule to ********** and I did exactly as directed. Till today, a month later, I'm still waiting for MiWay to get back to me and fulfill their promise.

Can MiWay stop lying to us and learn from Outsurance who also keep their promise.

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Replies (2)
MiWay Insurance
MiWay Insurance's reply28 May 2018, 15:40
Official

We’re so sorry to hear this and we can assure you that this is not the MiWay way. An agent will be in touch to discuss your concerns.

Kind regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply26 Jun 2018, 12:56
Official

We’re sorry for the delay regarding your R400 challenge query. ****er has been in contact with you to resolve your query.

If you need any further assistance, please feel free to call us at ***.

Kind regards,
The MiWay Team