JM
James M
1 reviews | Active since Dec 2019
24 Nov 2023, 13:32
MiWay conduct of agreement policy
MiWay contacted me for a quote to ensure my vehicles. As their quote was very good I accepted it for implementation as from 01 December 2023. However, to my surprise, their debit order went through this morning already (8 days before the agreed date) and not as per agreed collection/debit date, which was 01 December 2023 (as per my policy document).
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MiWay Insurance's replyOfficial
24 Nov 2023, 13:33We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply24 Nov 2023, 13:33
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team