MiWay Complaint-Andrew Fogwill

C***

Accident happened on the 03rd of July 2021, Andrew Fogwill interviewed my partner around 3-4 days after an accident, he obtained the AR from the SAPS and the other driver 3rd party that my partner was driving the vehicle when the accident happened,Andrew Fogwill **** and fabricated his own witness/witnesses which we were not presented with their version, we complained on Hellopeter and immediately we were served with long list of demands to comply with within 2 days, Andrew Fogwill knew my partner is sick and she couldn’t make it in time to get all the requirements in time, claim was rejected and this is their lame reason.

“ Important time limits MiWay will only pay a claim if I: l give MiWay all the information and documentation which MiWay may ask for, within a reasonable time period decided on by MiWay You have failed to comply with our reasonable request as per our letter dated 3 August 2021. We trust that you will appreciate that we are obliged to adhere to the policy conditions prevailing at the time of the loss. In terms of the Policyholder Protection Rules,”

SAPS were on scene within 10 minutes of an accident, other driver saw who was driving, it was at night around 20:30 no witnesses in the vicinity, only onlookers who arrived late and the investigation happened after 05-10 days and mysterious witness/es appeared. Andrew Fogwill kept on saying one thing that my partner should change her statement or he will make sure the claim drags on and on, before taking an insurance especially with MiWay think twice