MM
Marinkie M

1 reviews | Active since Jan 2017

27 Jan 2017, 15:50

Miway Complain

<p>I cancelled my contract with my Miway in October 2016, Since then they are still deductiong money from my account and its costing me a lot to reverse the transaction, when I enquire with them why they give me all sorts of funny references. Its reflecting on their side that I have cancelled by they are failling to cancell debit orders. kinldy assist.</p>

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply30 Jan 2017, 21:23
Official

Thanks for your note - we are on it and we will be in touch to get to the bottom of this!

Best regards,
The MiWay Team

Best regards,

MiWay Insurance
MiWay Insurance's reply03 Feb 2017, 14:59
Official

Thanks for bringing this to our attention and we are so sorry for upsetting you - we assure you that it is never our intention to do so. Phumeza has been in touch to confirm cancellation of your policy and to confirm that we need to refund the charged amount.

Thanks for giving us a chance to make things right and please give us a shout if you need anything else!

Best regards,
The MiWay Team

Best regards,