RA
Rico A

1 reviews | Active since Dec 2018

02 Feb 2021, 14:32

Miway commercial insurance poor service

Called in to the contact center abit stressed with getting an good quote on my can on the Uber platform only to be greeted twice my unprofessional agents that think they doing clients a favor. Tone was poor, Unhelpful and even hanged up the call with me while asked to hold for abt 30sec while getting docs. Not sure if it's a commercial department attitude but totally unacceptable

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Replies (1)
MiWay Insurance
MiWay Insurance's reply02 Feb 2021, 15:19
Official
Thank you for taking the time to share your feedback with us and please know that we take it seriously. We apologise for the inconvenience and frustration you have experienced. An agent will be in touch soon to get to the bottom of this and sort things out.  Best regards,
The MiWay Team