1 reviews | Active since Jun 2016
Miway client caused a collision!!! 1 month later still no feedbac****
<p>On the 4th June 2017 a Miway client hit my vehicle by not looking in his mirror and just deciding to change directions from turning right at a green robot to turning left in the opposite direction. I avoided as much damage as possible as i would have tboned his vehicle. Instead the collison cracked my bumper and front left headlamp, since then my vehicle has not been operatable as the damage to the light drains the battery and needs to be replaced. Its more than a month later and Miway with claim number C857051 says they still reviewing the assessors report. They also claim that i am liable for some of the damages according to their policy but if they actually read the accident report they can see that i avoided a lot more damages due to their clients stupidity. I have been without a car for more than a month and have to pay storage fees as my car has been stored at mercedes benz. This is unacceptable service from an insurer that claims to do insurance your way!!! I work for an insurance company and can honestly say miway is one of the worst insurers when sorting out claims... They should be ashamed for their customer service which is pathetic!!!</p>
We are really sorry to hear that your experience with us has not been a pleasant one. One of our agents will be in touch to chat about your concerns.
Best regards,
The MiWay Team
We are really sorry to hear that your experience with us has not been a pleasant one. One of our agents will be in touch to chat about your concerns.
Best regards,
The MiWay Team
Thanx to the Miway adminitrator who replies to reviews very quickly with regards to Miway complaints but i have still not been contacted or even updated a week later... Again Miway client services is pathetic!!!
Thanx to the Miway adminitrator who replies to reviews very quickly with regards to Miway complaints but i have still not been contacted or even updated a week later... Again Miway client services is pathetic!!!
We’ve since tried calling you, but unfortunately we were unable to reach you.
Please refer to our liability document as previously sent to you for more information regarding our turnaround time for claims lodged against one of our client’s policies. We urge you to give us a call should you need anything else in the interim.
Kind regards,
The MiWay Team
We’ve since tried calling you, but unfortunately we were unable to reach you.
Please refer to our liability document as previously sent to you for more information regarding our turnaround time for claims lodged against one of our client’s policies. We urge you to give us a call should you need anything else in the interim.
Kind regards,
The MiWay Team
