1 reviews | Active since Aug 2011
Miway clearly does not pay attention.
It happens every time... When I am abroad and want to update or cancel my policy I am not available via the usual telephone number... So I send them an email or a message on the website clearly stating this... I mean I write it in bold capital letters no less than 4 times. Saying my Sa number is not working abroad and i then supply them with email addresses as well as current phone numbers.
Guess what response I get... Thats right, you only needed the one guess. "Good day Valued Client, please note that Miway Retentions Department is trying to get hold of you regarding your policy with us."
Now tell me one thing MIWAY, do you read your so called 'Valued Client's' emails or do you just not give a damn what they ask for and blindly follow the usual procedure?
We have passed your note on and we'll get someone to give you a call soonest. Please accept our sincere apology in the interim for any hassles we have caused you!
Best regards,
The MiWay Team
We have passed your note on and we'll get someone to give you a call soonest. Please accept our sincere apology in the interim for any hassles we have caused you!
Best regards,
The MiWay Team
Please accept our sincere apology for any hassles you have experienced following the recent service experience. Khulu has since been in touch to update your policy to better suit your needs and we thank you for giving us another chance to show you just how much we value you as our client.
Please don’t hesitate to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
Please accept our sincere apology for any hassles you have experienced following the recent service experience. Khulu has since been in touch to update your policy to better suit your needs and we thank you for giving us another chance to show you just how much we value you as our client.
Please don’t hesitate to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team