SB
Stephan B
1 reviews | Active since Aug 2015
08 Nov 2020, 18:32
MIWAY - CLAIM PAIN
I am an excisting MIWAY customer. I claimed a new windscreen glass for my car. Miway tried very hard to have a generic glass fitted. I refused as the car was bought new and is still under warranty. Several calls, emails and 3 weeks later i must admid that i am uttrrly dissapointed. Miway clearly is not capable anymore to deal with claims and this generic pandemic is influenced their abilty to provide on the standard that they used to. I will contact my broker tomorrow morning and end this relationship where i do not pay a generic premuim every month. I have never missed a installment so goodbye Miway.
Helpful (0)
Replies (1)0
Replies (1)MiWay Insurance's replyOfficial
09 Nov 2020, 07:58We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply09 Nov 2020, 07:58
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced. Best regards,
The MiWay Team
The MiWay Team
