MiWay claim not being handled

We were in an armed ******* in Sunday and our bikes were ******. I have been to the police station and lodged a claim with MiWay over the Internet (I've realized by now that trying to phone is useless). <br> <br> I had to lodge 3 separate claims for our bikes for some unknown reason and have 2 different people handling my claim. One of these contacted me and told me that they would call me back - I'm still waiting. <br> <br> I haven't even heard from the other consultant...<br> <br> I cannot believe how long it takes MiWay to look after their clients. We have no bikes and can't replace them until MiWay decides the time is right. We are in a competitive sport and need to be ontop of training which we now cannot do. That's why I insured the bikes. <br> <br> Thanks MiWay, for making me hate insurance on the same level as home affairs.