JR
Johan R

1 reviews | Active since Mar 2014

19 Jun 2025, 10:33

Miway claim disappointment

Been with Miway since 2012. Had my car that was insured with them since 2013 ****** a month ago. Given them everything and more that was expected of me. The only answers I'm getting is waiting for this info, that info, all out of my hands.

I must mention that I still have 2 other cars and 3 motorcycles with them. If you do not pay your premiums they immediately send you messages stating that you do not have cover. But if they must pay there is no time frame.....

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply19 Jun 2025, 10:33
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.

Best regards,
The MiWay Team
JR
Johan R's update19 Jun 2025, 17:18
Reviewer Update
A service agent got in touch with me thank you. I had a few other calls as well and at last think we are moving in the right direction.
I have been promised an update on Monday.