GZ
Gideon Z

1 reviews | Active since Jan 2020

20 Aug 2021, 16:40

Miway Claim C***

My vehicle was damaged whilst I was Shopping. On a Sunday I submitted my claim online. The next morning I received a call from Francine Daniel to clarify the detail - Very polite and helpfull. Two days later I took the vehicle to auto repair shop of my choice from a list aupp**** by Miway. Had a call from Thuso Mudau, Maiway Legal, who explained the revovery process and assured me that they will do all to revover my excess soonest. Once again the communication was professional and polite. Collected my vehicle today and only had one park distance control sensor not working. The auto shop advised that they will send a revised quote and sort the problem with MiWay and get the unit replaced. The claim process, first in 45 years, was a good experience.

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply20 Aug 2021, 16:44
Official
This is such a fantastic compliment and exactly the kind of feedback that we strive for. It’s so nice to hear that Thuso is as enthusiastic about delivering awesome service as he is, and we’re so lucky to have him on our team. We’ll definitely pass on your wonderful compliment! ♥  Best regards,
The MiWay Team