NC
Nkateko C

1 reviews | Active since Mar 2013

15 Nov 2015, 20:44

MiWay CHEATS THEIR WAY.

I have been with MiWay for a while now but have recently joined a new insurance company. After calling them countless times trying to cancel my policy they have been keeping me on hold and promising to get back to me. They have not cancelled my policy and have debited my account. I am not happy with this and I want my money back. I no longer want to do any form of business with them. The run around they gave me when trying to cancel our business is proof that they are not to be trusted.

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply18 Nov 2015, 10:47
Official
Hello NkatekoCh,

Please accept our sincere apology for not getting things right initially and for any hassles we have caused you in regards to the cancellation of your policy.

Amori has since been in touch to assist with your policy, and we thank you for giving us another chance to make things right. Please be assured of our commitment to always deliver awesome service, and please let us know if you need help with anything else!

Kind regards,
The MiWay Team