miway charging me more than what I paid 4yrs ago

With their annual review, miway increased my fees and my excess. I called to tell them I was unhappy and was told within 72 hours someone will get back to me. Its now days later and I received an email saying changes made to your policy, and its the exact same thing. I only ever took the effort of changing from my old insurance because of the no excess policy. Now they have hiked the prices and my excess. I have even refered other customers to them and got nothing back. Is it fair for me to pay more than what I paid 4 years ago, esp now that I'm older, my car is older, my license is older. Plus no claims were made with them! Very dissapointed!