LN
Lebogang N
1 reviews | Active since Nov 2016
03 Nov 2025, 08:13
MiWay Changes Policies Without Permission and Consultants Don’t Listen!
I am absolutely furious with MiWay! They make changes to your policy without your authorisation, and you only find out when it’s time to claim — when it’s already too late! The consultants don’t listen to what you ask them to do on your policy — they just do what they think is right, completely ignoring your instructions.
It’s unacceptable and dishonest! How can a company alter policies and make decisions on behalf of paying customers without consent? This is exactly why people lose trust in insurance companies.
MiWay needs to be held accountable. If you’re with them, check your policy carefully — because what you agreed to might not be what’s on file.
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Replies (1)MiWay Insurance's replyOfficial
03 Nov 2025, 08:13We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply03 Nov 2025, 08:13
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
