RJ
Rueben J

1 reviews | Active since Feb 2017

25 Oct 2021, 12:17

MiWay Cares for their Clients

I've been with MiWay since 2012 then moved away for about 2 years then they called me and asked me to come back, insurance can be a headache and has many ups and downs, today's rating is based on a personal experience, i contacted MiWay through chat to advise them that my employer is liquidating and my situation is not great at the moment still seeking work, I've asked my a reduced premium. I was then assigned Ofentse one of the senior consultants, and she called me, reviewed my policy, offered me a discounted premium which was still too high, she then went and jumped through hoops and came back after consulting her manager and managed to reduce my premium with a nice discount, so based on this experience, thank you, keep up the great work and keep on rocking.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply25 Oct 2021, 13:02
Official
This is such a fantastic compliment and exactly the kind of feedback that we strive for. It’s so nice to hear that Ofentse is as enthusiastic about delivering awesome service as she is, and we’re so lucky to have her on our team. We’ll definitely pass on your wonderful compliment!
Best regards,
The MiWay Team