RM
Renier M

1 reviews | Active since Mar 2012

19 Sept 2015, 10:29

Miway car repair - Gateway Autobody Centurion

Hello Miway,<br> <br> Whilst this is a complaint about the panel beaters you chose, I must commend you on your fast claims process!<br> <br> Claim processing excellent!<br> <br> I'm however not so pleased with the Panel beater you guys chose...<br> 1) Took my car in, they told me 14-15 work days. (Ok. bit long but acceptable -> Just rear bumper that need repair)<br> 2) The phoned me 2 weeks later saying the car is finished. (Great, faster than expected)<br> 3) Had to collect the car during lunch, Hench not much time to do inspection. After arriving home, took a step back and had a look at the repaired area...if I didn't know better (they did replace the bottom part of it), looks like they didn't do anything to the bumper.<br> <br> All the scratches are still visible...even my dad can see them without his glasses....looks like they just polished the other vehicle's paint off and called it a day.....don't they do any quality inspection? <br> <br> Seeing as though you choose to partner with these people, I'm logging this complaint against Miway. I'm taking the car back on Monday (21 September).<br> <br> Greetings.<br>

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply28 Sept 2015, 16:01
Official
Hello Renier_M,

We're sorry about any hassles you experienced! Wayne has been in touch to discuss your concerns with you in more detail and he has also arranged for the service provider to book your car in ASAP!

Please let us know if there's anything else we're able to help with in the interim.

Kind regards,
The MiWay Team