AA
Anaysha A

1 reviews | Active since Mar 2020

04 Mar 2020, 10:38

MiWay car insurance I do not and won't recommend very bad

I am so disappointed and disgust in MiWay car insurance my car was in an mini accident both me and my husband reported the accident we alled them and they called us but there way of doing things is bad they have never came back to attend my accident up until today I have never heard from them one of their callers contacts me after I gave her an available time they decided to call me on an unplanned time and telling me to call them when I have time so so disgusting I have never experienced such bad customer support or service this one is bad for a company that deducts every month on time from my hard working salary bad.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply04 Mar 2020, 15:01
Official
We’re so sorry to hear that we have upset you and have also let you down! Thanks for taking the time to write to us and for bringing your concerns to our attention. We’re so sorry for any inconvenience that has resulted because of this. We have escalated your concerns on to our team and one of our agents will be in touch to discuss your concerns with you in more detail and to see how we can make things right.

Best regards,
The MiWay Team