KM
Khomotso M
1 reviews | Active since Nov 2020
10 Nov 2020, 20:35
MiWay car Insurance
My husband was insured with MiWay insurance in 2018 for just one month before he had a car accident. He had only paid the insurance for a month before the accident. MiWay refused to pay for the damage to his car and 3rd party citing irresponsible driving. This has really affected our lives in a major way as my husband now pays for a car that is no more as it was still financed by a bank. He uses public transport to get around, while still paying the bank monthly for a car he doesn't have.Its painful and sad to see him like this.The rejection of the claim was the start of our many problems
Helpful (0)
Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
11 Nov 2020, 08:12We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around.
Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply11 Nov 2020, 08:12
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around.
Best regards,
The MiWay Team
The MiWay Team
KM
Khomotso M's updateReviewer Update
05 Jan 2022, 22:30My review on MiWay still stands.Horrible thing they did to us as a family,they ruined our lives by rejecting my husband's claim in 2018..will never use this company as my insurer nor will I recommend it,there's nothing good to say from my side about them.regardless of the reason for the rejection, their decision ruined us,and this is not just a story or a statistic,this is real and it happened to us..
KM
Khomotso M's update05 Jan 2022, 22:30
Reviewer Update
My review on MiWay still stands.Horrible thing they did to us as a family,they ruined our lives by rejecting my husband's claim in 2018..will never use this company as my insurer nor will I recommend it,there's nothing good to say from my side about them.regardless of the reason for the rejection, their decision ruined us,and this is not just a story or a statistic,this is real and it happened to us..