DD
Danielle D

1 reviews | Active since Sept 2022

23 May 2025, 11:32

MiWay Car Insurance

I have been having a very frustrating experience with MiWay Car Insurance. The experience has been lengthy and unpleasant due to lack of proper communication. I was involved in an accident on Thursday the 8th of May, already on the scene was a huge mess with the tow truck drivers and going back and forth with that. Secondly I had to tell them twice about my preferred repairer. To this date I don’t know who the assessor is from MiWay and they have not contacted me. I have contacted Renew It Randburg which is where my car is standing and they have communicated that they are still waiting for approval from MiWay. After I told them the urgency of getting the vehicle repaired in a timely manner.

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply23 May 2025, 11:33
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.

Best regards,
The MiWay Team