NN
Ndamulelo N

1 reviews | Active since Jun 2017

21 Jun 2017, 07:52

Miway car insuarence is the worse insurence ever!!!

<p>On 16 June evening I accidentially locked my car keys in the car, I informed Miway looking for help. They sent their service provider on Saturday 17 June. Their sevice provider failed to open my car rather he damaged my car as a results of damages caused I stoped him. I then informed Miway to send a proffesional locksmith. On Sunday afternoon they sent some service provider. He also caused more damages to an extend that he broke the lock. Now Miway is hesitating to pay for the damage. As a results I had to travell 500km to get my spare keys at my own expenses.</p>

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply21 Jun 2017, 22:09
Official

We are so unhappy to hear that we have upset you and we assure you that we will look in to this ASAP and get back to you with proper feedback.

an agent will be in touch in the morning!

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply28 Jun 2017, 21:48
Official

Thanks for your note and please be assured of our commitment to always fix things if they go wrong!

Ntokozo has since called to discuss your concerns about the workmanship by one of our preferred service providers and we urge you to give us a call if there's anything else we're able to help.

Best regards,
The MiWay Team