CH
Cisca H

1 reviews | Active since Mar 2018

19 Mar 2018, 10:37

MiWay can't/won't give me a "No claims"letter

I've been trying for more than a month to get a "No claims" letter from MiWay. I have a 3rd party claim against another insurer as one of their clients drove through our electric fence during an accident. And they need a "No claims letter" from MiWay to be able to proceed with my claim. According to the person I spoke to MiWay does not have such a letter. I'm sorry but this is absolutely rediculous! How hard can it be to write a letter stating that I do not have any claims with MiWay???

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply19 Mar 2018, 10:48
Official

We are really sorry to hear that your experience with us has not been a pleasant one. We've passed your message on and someone will be in touch to assist you.

Kind regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply22 Mar 2018, 09:49
Official

We are so sorry for the hassles caused here, it is not our intention to cause you any inconvenience. We believe that a letter has since been sent to you as requested, but we urge you to give us a call should you need anything else.

Best regards,
The MiWay Team