Miway can't even adhere to their own contract when you make a claim

Miway is the worse car insurance anyone can ever take. I have been with MiWay for the past +- 4yrs without claiming and not missing any payment. On the 26th January 2021 I had an car accident on my Hyundai Elantra both left door were damaged, the front and back bumper were damage, however the car was still drivable.

MiWay said the damage on my car is R 110k and my car is valued at R102k. They find it uneconomical to fix my car. Every year they increase my premium saying the parts would be expensive in their renewed contract they do not mention that if you get an accident we will only fix it to certain amount. They said they are only willing to fix the car to R54 374. This was never communicated to me. Now they are telling me they would like to take my paid up car which I have paid R240 000 for and give me R97 450 which can not buy me a car similar to my car if I take my broken car, they will only give me R59 374 because they want to minus "salvage" fee which was never part of my contract. This "salvage" fee which does not for part of my contract in any way cost me R43000.

I am sure this fee is not communicated with any customer but it will be deducted when you make a claim and its not part of your contract. Please be aware Miway will give you a contract they are not even willing to adhere to.

Miway is the worse insurance whe you have to claim. Please be careful.