DN
Dustin N

1 reviews | Active since Jun 2015

27 Feb 2017, 10:36

MiWay Cancellation

<p>I have been with MiWay since 2012 and my vehicle got ******. MiWay told me to keep my account open with them until I purchase another vehicle to make things easier with my next vehicle. The monthly fees is R50. I called MiWay to get a qoute on my new vehicle and I was unhappy about the fees. I then went to another insurance company and asked MiWay to cancel my account/policy that I have with them. Its been three months now and they keep telling me that someone will call me to cancel my policy with MiWay.</p> <p>I first spoke to lady by the name of Kitso Modisani who is a consultant at MiWay and nothing happened, I then spoke to a gentleman by the name of Thapelo Masinga that is also a consultant at MiWay which done my cancellation and told me that he will send me a confirmation email that states my cancellation till this hour nothing has happened.</p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply27 Feb 2017, 11:57
Official

We have passed your message on and someone will be in touch to assist you. We do apologise for any hassles you experienced.

Best regards,
The MiWay Team

Best regards,

MiWay Insurance
MiWay Insurance's reply27 Feb 2017, 13:16
Official

We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued!

Innocentia has since been in touch to assist you with your policy and he also confirmed cancellation of your policy. We’re sorry to hear you’ve decided to cancel your policy with us. Please feel free to give us a call if there's anything else we can help with.

Best regards,
The MiWay Team

Best regards,