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Riaan M

1 reviews | Active since Mar 2009

26 Sept 2016, 09:25

MIWAY can't keep there word

<p>I received call on the 9 Sep from service adviser where he said MIWAY can beat my insurance and if not a R400 payment will be made to me. They couldn’t deliver and no payment was made after sending the docs thru as requested twice. I also logged a call on which I receive a call with another empty promise. </p> <p><br /> </p> <p>If you can keep your word don't advertise like that. </p> <p> </p> <p> </p> <p> </p>

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Replies (4)
MiWay Insurance
MiWay Insurance's reply26 Sept 2016, 11:16
Official

We're sorry to hear that you feel this way. We've passed your message on and someone will be in touch.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply28 Sept 2016, 16:21
Official

Thanks for bringing this to our attention! Our sales team has been in touch to assist with your query and we thank you for giving us a chance to make things right. Please give us a shout if you need anything else!

Best regards,
The MiWay Team

RM
Riaan M's update29 Sept 2016, 16:44
Reviewer Update

As I stated your word means nothing.

You cant advertise the R400 challenge and then ignore a person if you could not beat the insurance.

Empty promises that Miway will phone back.

MiWay Insurance
MiWay Insurance's reply30 Sept 2016, 09:20
Official

Once again, thank you for taking part in our challenge. A member of our sales department has been in contact with you to explain and put clarity to your query. We thank you for your patience and understanding in this matter.

Please feel free to let us know if there's anything else we can assist you with.

Best regards,
The MiWay Team