MiWay - can not put there money where the mouth is!

I had previously reviewed and praised this company - That praise was directed for the customer service consultant himself. While their staff are overly pleasant - the policy which they sell are cheap and nasty.(even the maximum top cover policy; which I had)

When I had the unfortunate event of an accident ; at NO fault of my own. The person at fault had insurance with OMI (Old Mutual)

I called MiWay and submitted required documents and pictures, produced quotes from repair agents near me(which were double the price of their assigned repairer) . But they assessed and said uneconomical to much to repair but we will offer you a SMALL SUM to try fix some of the damage. I was told If I accept, MiWay will claim the amount they offer me against the 3rd party but I would still be liable to cover most of the cost.

I did not accept this. I insisted they talk to the 3rd party to claim for the full amount of the cost of damaged caused to me by the other parties insurer. The outcome was : NO HELP from MiWay.

I told them to go get stuffed and called the 3rd parties insurance myself.

OMI were helpful ; everything MiWay is not. OMI repaired my car at full cost or gave me the option of taking the full value of the repair in cash. anyways I let them just repair.

Another instance of bad service .My brother is still waiting on the payout they promised him when his car was written off after he was coming back from a youth group meeting and a drunk drive hit him. more than 2 and a half years ago.

Never have I had such disgusting service. Prior to MiWay I had been with : Outsurance and Renasa : never had problems even with claim 4x the size of this one.

nuff said.