hB
hlupheka B

1 reviews | Active since Oct 2013

14 Apr 2015, 21:11

Miway can not be trusted.

On the 26/04/2015 a certain car nearly collided with my car and i avoided it by dead braking. When i started the car gear number 1-3 were not working , the was a silly sound coming from the from. Because i had my family with me and where we were was not safe as we were in Johannesburg i drove it untill constitutional hill and park there. I called Miway to send a towing car to take my car to a safe place which they did. And the following day i took the car to M.A.G. And i called Miway so they could communicate with the M.A.G. <br> <br> And miway said they will send an assessor to assess the car but M.A.G guy said they want strip the engine before the assessor come because the problem was in the engine. The Miway assessor went there and assess the car before the engine was stripped and said they will not pay. <br> <br> I called Miway and complain that the assessor did not do the proper assessment. And they promised to send him again and since then i never heard from them. I tried to call them but they just keep promising me that they will come back to me and my phone is always on but there is no call from Miway. <br> <br> How the assessor did shows that Miway does not help any1 bit they deduct every month.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply20 Apr 2015, 14:08
Official
Hello hlupheka,

Please accept our sincere apology for not getting back to you as promised - we assure you that it is never our intention to frustrate you in any way!

Ruan has since been in touch to arrange that your car is re-assessed and he has also since shared the findings with you. Please let us know if you need any further assistance!

Kind regards,
The MiWay Team