Miway Business Insurance

Good day

I am writing to follow up on my claim. It has now been a month of continuous back‑and‑forth with MiWay regarding the repair of my vehicle, and I would like to express my disappointment and dissatisfaction with how this claim has been handled.

My car has been at the panel beaters for over a month, yet the process continues to be delayed. Despite having submitted all the required documentation, the claims process remains ineffective and unresolved.

As a result of these delays, I have suffered a loss of income. Each time I call, I am transferred multiple times without receiving any concrete feedback or resolution. This experience has been extremely frustrating and unprofessional.