Miway business a ****😡😡😡😡😡😡😡😡😡

These people have taken it too far. We insured a commercial vehicle a 34ton horse with them last year with a premium of 12 000 per month. Our horse was involved in an accident from 19 January on the Richards bay route. They towed it. From the 19th till today "they are validating the claim" . Today we get a call that they are rejecting our claim. Our claim is rejected because they alleged the accident was caused by the brakes on the trailer. Brakes on a trailer are part of "wear and tear". We serviced the trailer and gave Miway the proof. The truck jack knifed . The trailer was insured by outsurance. Outsurance assesed the trailer and approved the claim in 3 days and wrote it off and paid out. Now the same assesor who did the report for outsurance (which claim paid out) os the same assesor who did a report for miway and they used that report to reject our claim. We have been paying monthly. We were dealing with a rude old white man called Ryan King. When we questioned why dod outsurance pay ? He gets angry and says he did not call to discuss that he called to tell us the claim is rejecected thats all. Brakes a wear and tear we service the trailer monthly and its use daily! I am dragging this **** to court. The whole month they have been dragging thier feet trying to find a loophole because the horse doesnt have much of a problem. This Ryan is rude and out to destroy black businesses. Insurance companies asses vehicles within 3 days and decide miway takes a month looking for a loophole. The industry has standard operating procedure why is the outsurance report different from our?