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1 reviews | Active since Dec 2010

27 Jan 2023, 20:29

MiWay & BSure are ******** of note!!

I would like to know why MiWay has partnered with BSure to **** new clients? I really need answers especially during these tough economic times with the interest rate being so high, how MiWay Insurance thought it a great idea to **** clients. I recently bought a vehicle & of course, before it can be released from the dealership it has to be insured. So I was given a number of options on which insurance I would go with & I chose MiWay as I had been a client of theirs when I still had my Peugeot 107. I was contacted by an agent who told me an initiation fee of R384.40 would be collected from my account on the 26th of January as I get paid on the 25th. Firstly, the collection debit was set off on January 17th completely disregarding my arrangement for the 26th and now BSure has debited R1200 as an initiation fee. What I would like to know from MiWay & their partners in ********, BSure, is how a client can be charged initiation fees twice & what constitutes an initiation fee of R1200? Then MiWay proceeds to debit R1153.19 for cover. This is **************** & I wanted to write this report to warm other new vehicle buyers to beware of MiWay & their partners in ******** BSure because they will shamelessly milk them dry with completely no regard for how much living money they will be left with. Thanks a lot BSure for ******** me out of my groceries money, I bet you're pleased over a ******** job well done!!!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply28 Jan 2023, 11:11
Official
We love winning when it comes to service, so we’re not happy to hear about your frustrating and unacceptable experience. Please accept our sincere apologies. Your concerns have been escalated and someone will be in touch shortly with a solution for you. 
 
Best regards,
 The MiWay Team