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Nakayda A
1 reviews | Active since Jun 2018
16 Nov 2023, 11:22
MIWAY - BIGGEST MISTAKE SWITCHING
I THOUGHT JOINING MIWAY INSURANCE WOULD MAKE MY LIFE EASIER, STILL THE SAME YOU CALL ANSWERING MACHINE. EVENTUALLY GET THROUGH ASK AN EASY QUESTION AND GET A LONG SPEECH IN RETURN WHICH DOES NOT ANSWER MY QUERY
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Replies (2)
MiWay Insurance's replyOfficial
16 Nov 2023, 11:28We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply16 Nov 2023, 11:28
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
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Nakayda A's updateReviewer Update
16 Nov 2023, 12:11I GET A RETURN FROM MIWAY. EXPLAINED TO THE LADY MY QUERY. HER ANSWER "I WILL PUT YOU THROUGH TO THE RELEVANT PERSON". THE NOW "RELEVANT PERSON" ONCE AGAIN TELLS ME HE WILL PUT ME THROUGH TO THE "RELEVANT PERSON" HE PUT ME ON HOLD. NO "RELEVANT PERSON" ANSWERED MY CALL. STILL HOLDING ON. CALL CUT BY MIWAY
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Nakayda A's update16 Nov 2023, 12:11
Reviewer Update
I GET A RETURN FROM MIWAY. EXPLAINED TO THE LADY MY QUERY. HER ANSWER "I WILL PUT YOU THROUGH TO THE RELEVANT PERSON". THE NOW "RELEVANT PERSON" ONCE AGAIN TELLS ME HE WILL PUT ME THROUGH TO THE "RELEVANT PERSON" HE PUT ME ON HOLD. NO "RELEVANT PERSON" ANSWERED MY CALL. STILL HOLDING ON. CALL CUT BY MIWAY