MiWay best sales worst claims department

Okay so miway has blocked me from posting on their fb page, since I have been making people aware of what type of a company they are, they have deleted my comments and have blocked me from sharing my response, miway is dragging my matter on from December 2019 and they keep telling me to speak to the ombudsman but the ombudsman is waiting for them, this service is pathetic and they don't pay claims out, how can I get this matter sorted? Now they took my money for years then they canceled my insurance and now they drag my case, they are spiteful, they now blocked me so basically miway can do as they please and me being a client must just except it, this is nonsense and they don't come back to me with

So miway has blocked me from sharing my story can you guys just sort this matter out? Tell me the way forward Alternatively I'm going to take my story to the press because I'm not getting good feedback as promised by miway, I'm not getting any answers nor are you guys replying to the ombudsman

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07 Feb 2020, 14:05Miway the biggest ********* under the sun
I am a customer of miway for about 3 to 4 years now, in all my years of insurance I have never ever claimed except for a windscreen, recently I bought a second car and I bought it with the intent of reselling it. I gave the car a good polish, service and put a mag on it, I then decided that I will be keeping the car, I called miway insured the car and within a short space of time I was hijacked, I called miway and they sent an assessor to come see me, he send me all his requirements and I got all the documents ready and he came to interview me and took all the documents, his name is johaness Hattingh, johaness told me it will take 4days to do the validation.over 10 days passed and no update from him and with miway when I put the claim in they said every 48hours I should get an update, so after I left it for so long I called in and did a follow up and I was told that Johannes will call me, he did call just to say his still busy with the validation,. Yet again I left it for a few days and no update so I called again and I spoke to Herman jonker, he said he is Johannes manager and I explained to him what had happened and I told him I do t want to deal or speak with Johannes, a day or so I was contacted and asked to come in, I went to the Miway offices in centurion and met with Johan and Herman, they recorded the meeting and basically Herman was just gunning me and saying that there's dishonestly and I altered the inspection sheet. The whole meeting was basically telling me what they were going to do, herman told me that they will go into a meeting on Friday and that he will say that based on dishonesty miway will cancel my policy, so me being in the right and following the procedure I said take it forward to your meeting but the way the meeting was being carried it was unfair because Johan and Herman already made a decision and told me what is going to happen and guess what today he call me 07/02/2020 and says miway canceled your policy and that he will send me documents to state why. He says they canceled my policy on dishonesty, when they asked me if u advertised the car I said yes, I never **** I also told them that I used the cars picture for illistration purposes on two different ads, one was for a non runner and the other was for a w207 stripping for spares, I was honest but they saying that's dishonesty, then they say I altered the inspection sheet, I told them when I went to take my car for inspection the guy at pg autoglass, his pen wasn't working so he went over the numbers twice and on the copy in the book its thicker and the copy I have the numbers is thinner, they say no the mileage was altered, on my copy the last number is a zero and on his copy it looks little like a 6, so I altered the inspection sheet by 6kms that's what they saying, I feel I was unfairly treated and I also told them I paid 80k cash for ths car and I don't know if it's my appearance or maybe because I complained about Johannes or maybe because I'm from lenasia that they find it very hard that I paid 80k cash, In the meeting he kept referring to my car as his (Herman) and he kept saying because of the ads they sitting with a problem, the inspection sheet and because I paid 80k cash it's like unbelievable, I'm really not happy with the service I got from miway and they just canceled my policy without even getting someone neutral to even calling me to hear my side, I have all my evidence and I requested that Herman send me all the proof, if I was dishonest about the car and if they feel I did something dishonest I want proof, Herman says he will send me a letter later today to say they canceling it and it's on the basis of dishonesty, from the start I did and followed processes but when miway has people like this and they speak to client like that, it's not nice, they made me feel like a ********, I called in firstly 3 times before they took my claim, my incidenr happened on the 30/12/2019 and they declined it today 07/02/2020 so first they dragged me along as you can see how lengthy the period is. I was blatantly treated and accused like I was the ********, I will be taking my matter to the ombudsman and I'm very disappointed with the way my claim was handled and dealt with.