Miway - Be warned and prepared

When it comes to insurance one always expects a level of service. When the insurer takes your premium without fail every month there is an expectation that your insurance is there when you need them, until you do need them the problems begin, a story I have had over many years with Miway and without fail they disappoint with every interaction. They usually fix it, but only once you complain on social media. It is a pity that one has to resort to social media. In my case emails to the CEO until there is some action, again there is an expectation that the insurer will learn to from it and improve, but unfortunately not in Miway's case. It is a SAD story of a South African insurer who does things their way, the no service and just not communicating. One thinks about the many clients out there that fortunately did not have to claim as yet and a big surprise awaiting them when they eventually come to that point. It is just sad. Now let's see if I get some service, which I doubt, but certainly, I will keep the consumers up to date! Day 4 (Business day) after my incident - NO RESULT as yet