MIWAY BAD SERVICE

I am very unhappy with Miway. Registered a claim of damage on my house from the bad rain and wind we had. Also mentioned that my geyser is tripping the whole time. They made it one claim. I sat without warm water for a week and Miway told me they cannot fix the geyser because they still have to look through the other claims and cannot separate it. It is not acceptable. Geyser was approved and then I had to wait. Got people over for Christmas Season and contact them again on 24 December 2019 and after a long discussion I was told that they will send me a form to fill in on the same day and then pay the quote amount to repair immediately in my bank account to get someone in Parys to repair it. This is now 29 December 2019 and I am still waiting for the form!!! One of my lapa tiles fell of the roof because of the wind and they told me it is maintenance and they do not pay for it. My roof is leaking after the storms and the people who came out to investigate my claim told me that the sealing tape against two of my firewalls came loose and it is possible that it was cause by rain and I never had problems with my roof before. Rob of the company who came to house told me I have to fix my roof every 6 months. I will not recommended Miway to any of my friends and going to cancel my Insurance with them.