1 reviews | Active since Feb 2017

21 Feb 2017, 14:47

Miway BAD client Service

<p>On 20 Jan, a guy bump into the back of my car as it was his fault we did an 3rd party claim at Miway after an week I contact the guy ho bump my car and asked if he can follow up after he phoned them if was told that I (the victim) must phone Miway with an Ref number (On my cost) after 10 min on the phone with an consultant basically saying I have to go and get quotations (On my cost). After all the documentation was handed in I received a mail from them basically saying that it can take as long as it takes and they have all the rights and me as the victim must just accept that! It's a month later and I am still waiting.</p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply21 Feb 2017, 15:10
Official

We have passed your message on and someone will be in touch.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply26 Feb 2017, 11:24
Official

Thanks for the note! We’re sorry that your claim against our client’s policy is taking longer than expected.

Prenisha has since been in touch to discuss your concerns with you in more detail. She has also assured you that she will keep you in the loop. We urge you to get in touch if you need further assistance in the interim!


Kind regards,
The MiWay Team