jC
jacques C
1 reviews | Active since Jun 2020
21 Jul 2020, 09:47
miway
i recieved an email on the 9th july from miway that i did not act on their reasonable instructions and that they have cancelled my policy, they have since then not credited my payments which i've a month indvance and yet again another payment has come off, i have also requested my voice logs on 2 seperate dates wich i was told would take week to get its also been a month now. and miway is unwilling to help me in my time of need. i have been paying like clockwork every month, now that i need help, i have been kicked to the curb
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Replies (2)MiWay Insurance's replyOfficial
21 Jul 2020, 11:18Thank you for taking the time to share your feedback with us and please know that we take it seriously. We apologise for the inconvenience and frustration you have experienced. An agent will be in touch soon to get to the bottom of this and sort things out. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply21 Jul 2020, 11:18
Official
Thank you for taking the time to share your feedback with us and please know that we take it seriously. We apologise for the inconvenience and frustration you have experienced. An agent will be in touch soon to get to the bottom of this and sort things out. Best regards,
The MiWay Team
The MiWay Team
jC
jacques C's updateReviewer Update
21 Jul 2020, 11:35that is the exact same reply that i had recieved last time and yet nothing has come from that.
consider this now a public notification that i am requesting my call logs so that i can show you that your sales team are selling a diffirent promise to what you guys are actually selling.
i want my recording, so that it can be taken to the ombudsman,
consider this now a public notification that i am requesting my call logs so that i can show you that your sales team are selling a diffirent promise to what you guys are actually selling.
i want my recording, so that it can be taken to the ombudsman,
jC
jacques C's update21 Jul 2020, 11:35
Reviewer Update
that is the exact same reply that i had recieved last time and yet nothing has come from that.
consider this now a public notification that i am requesting my call logs so that i can show you that your sales team are selling a diffirent promise to what you guys are actually selling.
i want my recording, so that it can be taken to the ombudsman,
consider this now a public notification that i am requesting my call logs so that i can show you that your sales team are selling a diffirent promise to what you guys are actually selling.
i want my recording, so that it can be taken to the ombudsman,
