MIway avoids paying R400 challenge

I was called on the 28 January 2022, by an agent from Miway, advising me that they would like to quote and should they not be able to beat my quote I would qualify for a R400 cash back. so we went through the entire process to which Miway was more expensive than my current insurer. I was then requested to email a copy of my schedule as proof. on the 1st of February I get called by Miway and told that they quoted me in September 2021 and as such I would not qualify. When I asked if I had claimed this R400 before he said not. but I would not qualify as they quoted within a 6 months period. When I advised that they should have told me that in the original telcon instead of misrepresenting themselves. he just said sorry. I then asked him is Miway using this as a means of collecting policy schedules from different companies. I then advised i would be posting this on Hello Peter as I believe this was a total misrepresentation.