CN
Christopher N

1 reviews | Active since Sept 2017

20 Sept 2017, 15:38

MiWay at Its ABSOLUTE worst

Worst company to deal with, pathetic service, unwillingness to assist the customer is at another level, I firstly called in to update my contact details and they then send me an updated policy with a price increase…. FOR JUST UPDATEDING MY CELLPHONE NUMBER, I then called in more than 9 times this week and spoke to several people who all took down my details and tried to review my car insurance policy when all I wanted to do is cancel, they then gave me their contact details FOR ME TO CALL THEM BACK... and then not even answer when I try calling back. I would not Recommend this service provider to anyone and will definitely never do business with them in future.

0
Replies (3)
MiWay Insurance
MiWay Insurance's reply20 Sept 2017, 15:42
Official

We are so sorry for upsetting you on more than one occasion! Please accept our sincere apology for not getting things right and for any hassles we have caused you. An agent will be in contact with you shortly to discuss your concerns.

Best regards,
The MiWay Team

CN
Christopher N's update20 Sept 2017, 16:48
Reviewer Update
Thank you Christina for finally helping me in cancelling my policy
MiWay Insurance
MiWay Insurance's reply20 Sept 2017, 18:23
Official

We're so glad to hear that Christinah managed to assist you. Thanks for the thumbs up and message of thanks for her. We'll be sure to pass it on!

Best regards,
The MiWay Team