MiWay - assistance

<p>So i received an sms from MiWay that my premium have not gone off my account after changing my banking details with a MiWay agent 6 business days prior to the debit order was supposed to go off.<br />1st they still debited on my old bank account which made my credit look bad for the debit order that bounced, 2ndly the system is not checked before sending out smses on 08/08, 3rd they debited the account on the wrong date.<br />My debit order went off on the 28/07 on the new account even though it went off it was still the incorrect date. So after receiveing the sms that i will not be covered as my premium didnt go off i contacted MiWay to find out what is going on as my debit order did go off on the 28/07 and they didnt see it on their system before sending me an sms on the 08/08 i was assisted by Itumeleng that went through everything with me and she made sure that my date is changed to the 1st as i requested and also ensured me that my debit order did go off on the capitec account and it does reflect on their system and i will be covered.<br />Thank you Itumeleng for your assistance keep up the good work.</p>