miway assistance

Good day, I wish to express my heartfelt gratitude for the courteous and knowledgeable service I have received from Ms Carline Fell. In this case my first time being involved in an accident it was very shocking but, from the moment I spoke to Carline after the accident was reported, she has been very helpful, beyond the call of duty. She explained to me with each and every step, what was required of me, details of what needed to be done in each step of the process. She is always pleasant, most importantly she listens very carefully. A rare customer service oriented trait that most agents lack. Now for someone that had to hear a stereotype view of Insurance agents, as that of being a negative one, I can safely say Ms Fell is a treasure and an asset to your organisation. I am truly grateful by her assistance! Regards Yongama Nofemela