MT
Mpho T
1 reviews | Active since Oct 2022
16 Aug 2023, 11:14
Miway assessor striped and stole our brand new car parts
Our car has been returned to us with missing parts , it was sent to an insurance accessor in Bloemfontein upon return the parts were stripped and stole , the towing guy said he got it just like that with multiple missing parts , I mean you already denied fixing the car why ***** from us ? Can someone please help cause this is not okay , how are we going to fix our own car if the parts were ****** by the accessor ?
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Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
16 Aug 2023, 11:15It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply16 Aug 2023, 11:15
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MT
Mpho T's updateReviewer Update
17 Aug 2023, 13:59Thank you for your help. Your team has contacted us and we awaiting feedback from panel beaters , but they managed to take my complaint seriously, thank you.
MT
Mpho T's update17 Aug 2023, 13:59
Reviewer Update
Thank you for your help. Your team has contacted us and we awaiting feedback from panel beaters , but they managed to take my complaint seriously, thank you.