AG
Aluta G

1 reviews | Active since Dec 2014

14 Apr 2021, 16:54

Miway are just ******

I claimed for my cracked windscreen from Miway.

The excess that I paid was R1350.

The glass that was fitted on my VW polo was an alternative Benson Glass which cost +- R3000.

1. Most insurance require 20% of the Glass claim amount 2. If I have paid such a high excess I expect an orginal VW shatapruf windshield and not an alternative one otherwise i would have not claimed.

3. I called and I was told a manager will call me and nothing yet

Miway please can you ensure you fit the windshield that was in my car an original vw one

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply14 Apr 2021, 17:01
Official
We are very sorry to hear of your frustrating experience. We’ve passed on your message to the relevant team, and they’ll be in touch with you soon. In the meantime, we’re so sorry for the hassles you’ve gone through.  Best regards,
The MiWay Team