1 reviews | Active since Oct 2011

23 Apr 2024, 12:45

Miway are Daytime ******s!!!!

My Claim took 4 Weeks to be approved after Miway's bad service and their Witch-hunting at all my 5 other service providers...Thanks to HelloPeter..Done

Now at payment stage, I expect Miway to Pay my item, which was insured for R35 000 and I paid premium for R35 000 worth less our agreed excess...

No, Miway wants to pay me R26k less excess...meaning R23k...Wow!!!...Never!!!

Now this issue is sitting for nearly 2 weeks at their Dispute department...Soon Ombuds...

I insured R35k....I need R35k paid back...Simple...I refuse any less...

This is Mi-Nightmare!!!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply23 Apr 2024, 12:46
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.

Best regards,
The MiWay Team