JM
Jo M

1 reviews | Active since May 2019

06 Feb 2024, 19:12

MIWAY APPRECIATION

I am writing this message to express my sincere appreciation for the outstanding service provided by your MiWay. Recently, I had to file a claim due to an unfortunate car incident.

However, your two employees, Thando Kula and Wendel Tucker were truly exceptional in handling my claim. They were extremely professional, courteous, and empathetic throughout the process. They kept me updated on the progress of my claim, and they were always available to address any of my queries or concerns.

Their exceptional attention to detail, prompt responses, and efficiency in handling my claim exceeded my expectations. I am extremely impressed with the quality of service I received from your team.

Upon collecting my courtesy car from Avis, I had forgotten my driver's license at the assessment centre. Thando collaborated with Wendel and my license was delivered. Thank you so much, I greatly appreciated your exceptional service.

Regards Jo

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Replies (1)
MiWay Insurance
MiWay Insurance's reply06 Feb 2024, 19:13
Official
This is such an amazing compliment and exactly the kind of feedback we strive for. It makes our heart skip a beat hearing that our team is as enthusiastic about delivering awesome service as they are. We’re so lucky to have them on our team and we’ll be sure to pass your message on to them and give them a pat on the back for a job well done, because at MiWay, we love rewarding great service.

Best regards,
The MiWay Team