1 reviews | Active since Jun 2016

09 Jan 2017, 15:59

Miway App Promo Lies!

<p>Logged a claim via the Miway android app to take advantage of the R1000 off your excess Promo. I would like to advise everyone not to bother downloading/using the app if you have options. Your claim will get sent through as a WEB claim instead of an APP claim therefore losing out on the offer. It's just ploy to get free testing from the public.</p> <p> </p> <p>The consultant I spoke to insists on discouraging against explaining how I logged my claim via email using screenshots with annotations to help the dev team replicate this. I am utterly disappointed.</p> <p> </p> <p>Cliff Bila</p> <p>ClaimNo 808961</p>

0
Replies (3)
MiWay Insurance
MiWay Insurance's reply09 Jan 2017, 16:19
Official

We are really sorry to hear that your experience with us has not been a pleasant one. One of our agents will be in touch to chat about your concerns.


Best regards,
The MiWay Team

's update11 Jan 2017, 10:18
Reviewer Update

Thank you. This has been followed up and rectified. A very loud shout out to Hlengiwe Nhlengethwa for all the assistance thus far.

MiWay Insurance
MiWay Insurance's reply11 Jan 2017, 11:29
Official

Thanks for the awesome feedback. We are so glad to hear that Hlengi managed to turn your frown upside down!

Best regards,
The MiWay Team