Miway app giving me a heat attack!

Look the people I normally speak to are friendly. I managed to phone Saturday morning prior to anyone phoning me and I resolved it myself, the lady who helped me was friendly but couldn't explain what happened either but she resolved it. Later on someone phoned me but I had already resolved it by then. I'm still not happy that I removed a policy on my car on the miway android app by removing a quote. These are two different sections withing the miway android app. It shouldn't work like that and can cause havoc. i.e. if I didnt pick it up and ended it up in accident or my car got ******. I wouldnt have been covered and no one would've taken responsibility. I stayed up all night not knowing what went wrong. Please have someone look at the app, it really is efficient but should not remove a policy by removing a quote on the app.

You had a French speaking? Tech guru phoning me and telling me there is nothing wrong with the app and that I probably made a finger error and that people that are technologically challenged can work this app. I told him how technologically advanced I am since I am the manager of a very big retail store and I am also the one to fix all the software and tech related problems of the store. So this is my world, tech and software. Please I don't need silly phone calls like this raising up my blood pressure for no reason. Seriously, if someone phones the customer, make sure the person is not arrogant and rude and actually knows how to speak to customers. Not keen on arguing with some know it all. I told him that him and I were going to argue, so he said yes we are. I then told him that I don't have time for him, since he asked if I have time for him when I answered, and dropped the call. Oh....question, why did you change your app and remove the quotes part of the app? I'm sure that is just a coincidence right?