wK
winston K
1 reviews | Active since Nov 2010
31 Jul 2015, 13:56
MiWay and Tracker ****
I took out insurance with MiWay many years ago and they organised for a tracker to be fitted in my car.<br> I have sold this car three years ago and asked tracker and MiWay to cancel the contract. It has not been done even after over 20, thats right 20+ phone calls... I can easily get through to the new sales dept of tracker but never ever the cancellations! This has been going on for two years! and I get debited every month without fail.
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MiWay Insurance's replyOfficial
03 Aug 2015, 16:56Hello theuserxyz,
Please accept our sincere apology for the run around you experienced, and please be assured that this is not the MiWay way! Inno has since been in touch to assist by getting you in touch with our service provider and to assist with the cancellation of your Tracker contract.
Please don't hesitate to give us a call if you have any further questions or if there's anything else we're able to help with.
Kind regards,
The MiWay Team
Please accept our sincere apology for the run around you experienced, and please be assured that this is not the MiWay way! Inno has since been in touch to assist by getting you in touch with our service provider and to assist with the cancellation of your Tracker contract.
Please don't hesitate to give us a call if you have any further questions or if there's anything else we're able to help with.
Kind regards,
The MiWay Team
MiWay Insurance's reply03 Aug 2015, 16:56
Official
Hello theuserxyz,
Please accept our sincere apology for the run around you experienced, and please be assured that this is not the MiWay way! Inno has since been in touch to assist by getting you in touch with our service provider and to assist with the cancellation of your Tracker contract.
Please don't hesitate to give us a call if you have any further questions or if there's anything else we're able to help with.
Kind regards,
The MiWay Team
Please accept our sincere apology for the run around you experienced, and please be assured that this is not the MiWay way! Inno has since been in touch to assist by getting you in touch with our service provider and to assist with the cancellation of your Tracker contract.
Please don't hesitate to give us a call if you have any further questions or if there's anything else we're able to help with.
Kind regards,
The MiWay Team