Miway and Renew it Bedfordview are 2 company to avoid doing business with

The worst customer service ever, I wonder if the even have supervisor or just teller marketers running the show, very disappointed we regrets ever joining them. It now 3 months fixing a ford fiesta bumper and still not done and there don't even see anything wrong with there service.

On the 12 of April 2023 I took my car to Renew it Bedfordview for my bumper to be fixed, fast forward to the 3 of May 2023 I received a call from Renew it Bedfordview that my car was ready for collection, and all was in order, which we did went to fetch it.

As we were doing around checking of the repair we noticed there were some discrepancies, The hands free nob on the steering was missing, the Ford front badge was broken as well as the passenger door nob was not there. Out of curiosity we opened the car bonnet and we discovered that the headlights was tempered with they had replace one of the headlight and the other one was damaged too. As we proceeded with the checking we noticed that the paint of the car was not matching seems they have put dark paint on the bonnet.

Kiara from renew it Bedfordview advice us to come the very coming Friday to have there paint specialist assessment, which I did and he advice me that I need to bring it back for repaint. Since then we have been tossed around not today the other day not this day the following we contact miway and they had a word with there tender beneficiary Renew it Bedfordview. We were told that some of the parts were not available yet and they were not taking in car then due to there policy and advice us to bring it on the 12 of June 2023.

I went again on the 12 of June 2023 we were told that we can leave the car but they will only start working on it on the 19 of June 2023 because that's when they are expecting to receive the parts.

I then suggest of bringing it on the 19th of June 2023 to avoid some inconvenience of not being mobile, we then exchanged numbers so we can keep in touch of the progress of parts.

On the 19th of June 2023 I called Renew it Bedfordview asking it parts were ready so we can bring the car and they all seems not to have the date now on when the parts will arrive. Up until last week on the 11th of July that when they say we had to bring the car and we will get it back by Friday.

The car its with Renew it Bedfordview as to date just recieved a message that the car won't be ready by Friday Monday still no communication we call them and was told the person handling our car is not at work and no one know what going on with it even today Tuesday still nobody knows what going on with it. Miway they are just preaching we have escalate the case. This is not a last week problem but 3 months problem. This is so disappointing and frustrating they are not considerate at all. know we have to us more on daily basis with uber ride, unnecessary expense nun of this 2 would wish to chip in