Miway and PG glass, false advertising. its not all good with either of the companies

Item: MiWay Insurance
Rating: 1
Author: Charlene K

Miway sent PG glass to fix my daughters broken window. The technician damaged the electric windows on the car. 10months down the line, still nothing has been done. even after sending Affidavits that her car was in full working condition before they started work. My daughter drives to work in the dark without a car that locks now.

Helpful (0)

Replies (4)

MiWay Insurance's replyOfficial

08 Aug 2018, 11:10

Thanks for bringing this to our attention. We'll follow up on your behalf and get back to you with feedback.

Best regards,
The MiWay Team

MiWay Insurance's reply08 Aug 2018, 11:10

Official

Thanks for bringing this to our attention. We'll follow up on your behalf and get back to you with feedback.

Best regards,
The MiWay Team

MiWay Insurance's replyOfficial

13 Aug 2018, 12:20

Thank you for taking the time to write to us – we value your feedback. We believe that Tshepo and our service provider have since been in touch to discuss your concerns in more detail. Documentation has also been sent to you showing the outcome of the repairs after the car was completed. Should you need help with anything else, please do give us a call.

Best regards,
The MiWay Team

MiWay Insurance's reply13 Aug 2018, 12:20

Official

Best regards,
The MiWay Team

Charlene K's updateReviewer Update

28 Aug 2018, 09:44

to date MiWay has contacted me via email only and not with a resolution. Still nothing

Charlene K's update28 Aug 2018, 09:44

Reviewer Update

to date MiWay has contacted me via email only and not with a resolution. Still nothing

MiWay Insurance's replyOfficial

28 Aug 2018, 11:15

We have passed your message on and someone will be in touch to assist you.

Kind regards,
The MiWay Team

MiWay Insurance's reply28 Aug 2018, 11:15

Official

We have passed your message on and someone will be in touch to assist you.

Kind regards,
The MiWay Team