Miway and Laborius panel beaters

I have been a loyal client of miway for 5 years now, and in those years I have never claimed nor missed payment. I recently had a minor accident, the estimated damages were less that R20000. I accepted their quote and they referred me to Laborius panel beaters in Pretoria North Rosslyn. My car was fixed thought the work done on the car is/was substandard, I raised it up with the panel beaters they indicated that it was per Miway’s instructions. I decided that I would take the car then contact Miway for a way forward on how those misalignments would be fixed, as I was about to take the car I noticed that the lights were mis-functioning, I then called Miway to alert them that I will not take the car in that condition, they agreed that the car should not be taken, after a week I was called that my car is ready for collection but the lights were not fixed as they are fault is not accident related, however when I took my car in for body repairs everything was working.

The whole electrical system of my car is *******ed, the windows are not opening, lights not working, I can’t even indicate nor put on hazards, in short my car is no longer road worthy and Miway is refusing to deal with the matter. If the system was *******ed by the panel beaters then Miway should take them to task on fixing what they broke. I have now referred the matter to the ombudsman.

Please be very very careful with them, this insurance company sold me a bed of roses but in actual fact I only got the thorns 😭😭I wish I had stayed with Santam as I never experienced any problems with them