ZK
Zunida K

1 reviews | Active since Apr 2017

21 Apr 2017, 21:21

miway and ctrack hopeless

<p>i purchased a brand new vehicle in sept last year and duly took out in suraner with miway and fitted ctrack tracking device as suggested by miway,</p> <p>this vehicle was then ******on 14 march this year only to be recoverd within an hour thereof,</p> <p>a week later ctrack comes to inspect my vehicle only to discover that the tracking unit was also ******, since then i have been going from pillar to post trying to get either ctrack or miway to fit me with a new unit, they dont want to take responsibilty, and yet i am still paying my premiums.</p> <p> </p> <p>now if something happens to my vehicle again who is going to be held responsible?????</p> <p>i am highly upset, disgusting service</p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply21 Apr 2017, 21:40
Official

Thanks for taking the time to write to us!

We'll be sure to pass your feedback on to the right team and make sure this gets sorted ASAP.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply08 May 2017, 15:05
Official

We confirm that an agent has been in touch to assist you. We're sorry for any hassles you experienced.

Please do give us a call if there's anything else we can help you with!

Best regards,
The MiWay Team